Main Purpose of Role:

Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service.

Key Responsibilities:

-To ensure that the deliveries are made safely, efficiently and on time

- To proactively deal with any customer concerns at the point of delivery

-To ensure that all delivery paperwork is completed and left with the Customer

- To effectively manage your time to ensure that your route is cost and time efficient whilst also considering customer requirements

- To manage your vehicle to ensure that it is clean, tidy and safe to drive

- Driving safely and with due care and attention at all times, complying with all road traffic regulations

- Maintaining knowledge of the company’s product to enable basic customer advice when required

- To be a ‘champion’ of the Company brand

- To build established customer relationships

- You also have the following responsibilities:

- To continuously develop and improve both yourself and the business

- To comply with Company policy and best practise in security, legal and regulatory compliance

- To ensure that all H&S responsibilities are fulfilled and that the team’s (including the role holder), visitors and contractors safety and welfare is maintained

- To complete any other duties as required from time to time.

Essential Skills:

- Full Driving License

- Knowledge of geographical area covered by the role

- Previous experience with driving and delivery role

- Customer service experience helpful

- Delivering customer orders on time

- Ensuring that the deliveries are prioritised giving consideration to location, time and customer requirements

- Dealing with customer queries by directing to the relevant person

- Having a clean and tidy appearance and van

Enhanced Benefits

- Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays

- Matched Pension Scheme

- Life Assurance (4 times basic salary)

- BUPA healthcare and Dental Plan

- Long Service Awards at 5, 10, 15, 20 and 30 years

- Enhanced Family Leave